Last Updated: November 15, 2025
Welcome to Feriwala! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using Feriwala, you agree to be bound by these Terms.
2.1 Account Types: We offer three types of accounts:
2.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials.
2.3 Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms.
3.1 Order Placement: By placing an order, you agree to purchase the products at the listed prices.
3.2 Payment Methods: We accept COD, Credit/Debit Cards, and UPI.
3.3 Pricing: All prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
3.4 Order Cancellation: Orders can be cancelled before shipping. Contact support for assistance.
4.1 Delivery Time: Standard delivery takes 3-5 business days.
4.2 Shipping Charges: Free shipping on orders above ₹999. ₹50 shipping fee for orders below ₹999.
4.3 Delivery Address: Ensure your delivery address is accurate. We are not responsible for delays due to incorrect addresses.
5.1 Return Period: You may return products within 7 days of delivery.
5.2 Return Conditions: Products must be unused, unworn, and in original packaging with tags.
5.3 Refund Process: Refunds are processed within 5-7 business days after receiving the returned item.
5.4 Non-Returnable Items: Undergarments, swimwear, and custom-made items cannot be returned.
6.1 Application: Reseller accounts require approval from Feriwala.
6.2 Wholesale Pricing: Approved resellers receive special wholesale pricing.
6.3 Reseller Obligations: Resellers must not misrepresent products or engage in unauthorized marketing.
6.4 Termination: Feriwala may terminate reseller partnerships at any time.
All content, trademarks, logos, and intellectual property on Feriwala are owned by us or our licensors. You may not use, copy, or distribute any content without permission.
You agree not to:
Feriwala is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability shall not exceed the amount you paid for the product.
Your use of Feriwala is also governed by our Privacy Policy. We collect and use your personal information in accordance with applicable laws.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the platform constitutes acceptance of the updated Terms.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.
For questions about these Terms, please contact us:
Email: legal@feriwala.in
Phone: +91 98765 43210
Address: 123 Fashion Street, Mumbai, Maharashtra 400001
By using Feriwala, you acknowledge that you have read, understood, and agree to these Terms & Conditions.